Shipping Info

Order Processing
All orders are processed within 1–2 business days after your order is placed. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information. Please note that orders are not typically processed on weekends or holidays.

Shipping Times
After processing, orders typically arrive within 7–12 business days depending on your location and local carrier availability. Shipping times may vary slightly due to customs, weather, holidays, or carrier delays.

International Shipping
Delivery times for international orders are generally 7–12 business days after processing. Depending on your country, your order may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the order total at checkout.

Tracking Your Order
Once your order ships, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to update after it has been sent.

Incorrect Shipping Information
Please make sure your shipping details are correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to update the address.

Questions
For any shipping-related questions, please contact us at: support@trynovela.co